Authentication & SSO – Frequently Asked Questions

Q: Which SSO providers are supported today?
A: Google, GitHub, LinkedIn, and Microsoft (Azure AD/Office 365). Apple, Twitter/X, ORCID, and more are coming in the next 4–6 weeks.

Q: Can I disable password login completely?
A: Yes — contact support to enforce SSO-only for your organization (available on Enterprise plans).

Q: The SSO button is grayed out. What’s wrong?
A: Your browser is blocking third-party cookies. Enable them or use the magic-link email option.

Q: I didn’t receive the magic link.
A: Check spam/promotions folder. You can request a new link instantly.

Q: Is two-factor authentication (2FA) available?
A: Yes — automatically enabled when you log in via Google or Microsoft if 2FA is active on those accounts.